TERMS & CONDITIONS

THE OWNER OF THE ONLINE STORE carbonoutlaw.com (hereinafter referred to as the online store) is Svprint SIA (44103119268), located at Latvia.

The conditions of sale apply to purchases of goods from the online store.
The prices of the products sold in the online store are indicated next to the products. A fee for shipping is added to the price.
The shipping cost depends on the location of the purchaser and the shipping method. The shipping cost is displayed when the purchaser places the order.
All prices are in Euros (€).
Product information is provided immediately adjacent to the product in the online store.

 

GOVERNANCE OF TERMS: These terms and conditions constitute an integrated part of any offer made by the companies and shall govern the sale of the goods.



ACKNOWLEDGEMENT BY SELLER: Any differing terms in a purchase order that are not expressly approved or acknowledged in writing by the companies will not be considered as part of the Agreement and are hereby objected to.



PRICES: Prices listed on price schedules, brochures or catalogs are subject to change without notice.



QUOTATIONS: Unless an expiration date is stated in writing, all prices quoted are effective for 30 days.



TERMS OF PAYMENT: Unless other payment terms are stated in writing, payment is due within the terms stated on the invoice.



ORDER PLACED: Requirements once order is placed - an invoice will be processed, 100% deposit is required. Orders are only processed after 100% payment is received. 



ORDER CHANGES OR CANCELLATION: Orders accepted by the company may not be changed without written notice. We reserve the right to cancel an order in circumstances which are beyond our reasonable control.

Special orders cannot be cancelled once manufactured (i.e. any item custom made to customer requirements). 

Any changes to orders must be made prior to manufacturing.



INCORRECT ORDERS: We cannot be held liable for incorrect measurement/orders being placed.



METHOD OF PAYMENTS: Payment is made according to the invoice, according to the details specified in the invoice. Execution of the order only after 100% receipt of payment. Shipping costs may be included in the invoice.




DELIVERY: The delivery period noted on the invoice is only applicable from the day deposit /payment is received. Please, note  - an exact delivery DATE OR time cannot be guaranteed – DELIVERY of product may be affected by circumstances typically described as force majore, including but not limited to states of disaster, labor unrest, strikes, natural disasters, including localized flooding, electricity outages, disease, and so forth.

Delivery charges will be included on the invoice when applicable.

When the Purchaser requests special delivery terms, the Purchaser is responsible for the terms and conditions of that carrier. Delivery dates are approximate and the company assumes no responsibility for failure to deliver on said date. Discrepancies in shipping must be reported within 5 days of being received.

The purchaser bears the shipping cost and the respective price information is displayed next to the shipping method.

All shipments within add country generally arrive at the destination specified by the purchaser within 3-7 business days of the date of entry into force of the contract of sale. All shipments outside of add country are guaranteed to arrive within calendar days. We have the right to ship goods in up to 45 calendar days in exceptional cases.

We do our best to make the delivery as smooth as possible, but we can't take into account all the points, for example: you will not be available on the day of delivery (additional storage cost may apply) , the delivery takes place in a large car that cannot drive up to the doorstep. 



Condition of products must be checked at the time of delivery – defects to be reported directly to Carrier.



DAMAGES: Must be reported to the carrier immediately and within 72 hours to the company. Customer is responsible for shipping charges on replacement orders. No credit will be issued if damage has not been noted by the carrier. 



RETURNS AND REFUNDS: No goods shall be returned without prior notification. All custom products are non-returnable because they are made to order with special design and specifications. All STANDART products, except for defectives, must be in saleable and unused condition & depending on the product, may be accessed a 20% restocking fee.  Any changes to orders must be made prior to manufacturing. Deposits on cancellations after the completion of a custom unit will not be refunded.



WARRANTIES/DISCLAIMER: The Company warrants to the Purchaser that all products and services will be free from defects in materials and workmanship. The companies obligation under this warranty is expressly limited to 30 days. Credit of merchandise will be given, and only when the defects have not been caused by misuse, neglect, improper installation, alteration or accident. Customer is responsible for shipping charges on replacement orders. Thereafter – a fee will be charged to collect, repair and return to customer. The company makes no warranties other than these set forth herein, and these warranties are in lieu of all other warranties expressed or implied.



In no event shall the company be liable for any loss or use, revenue, profit, or customer, for any indirect, incidental or consequential damages arising out of, connected with, or resulting from the sale of the products or services.



FORCE MAJEURE: The Company will make every effort to complete shipment when indicated, but shall not be liable for any loss or damage, delay in delivery, or failure to deliver due to causes beyond its reasonable control including, but not limited, acts of the government or compliance with any government rules and regulations, acts of GOD, civil or military authorities, acts of purchaser, strikes, war or inability of the Company to obtain necessary materials, components, services or facilities. Should a delay occur, the Company may reasonably extend delivery or production schedules or, at its option, cancel the order in whole or part without liability other than to return any unearned deposit or prepayment.



DESIGNS AND TRADE SECRETS: Any drawings, data, designs, software programs or other technical information supplied by the Company to Purchaser in connection with the sale of goods shall remain the Company’s property and be held in confidence by Purchaser. Such information may not be reproduced or disclosed without prior written consent.

 

PLACING AN ORDER

Add the desired products to your shopping basket to order them. Fill in all of the required fields and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. This can be paid securely via the following payment methods provided by Maksekeskus AS:

Remove the methods that are not in use and add if there are other payment solutions available.

  • Estonian bank payments: Swedbank, SEB, Luminor, LHV, Coop Pank, Pocopay, Citadele
  • Latvian bank payments: Swedbank, SEB, Citadele and Luminor
  • Lithuanian bank payments: Swedbank, SEB and Luminor, Šiaulių Bankas
  • Buy now, pay later: Indivy, Indivy 3, Liisi ID, BigBank, Moki3, Mokilizingas
  • Finnish bank payments: Aktia, Ålandsbanken, Danske, Handelsbanken, Nordea, Oma Säästöpankki, OP, POP Pankki, S-Pankki, Säästopankki
  • Card payments: Visa / MasterCard
  • Gift card: Kniks gift card

NB! When using a bank link payment confirm the order and then click on the ‘Return to merchant’ button.

The personal data necessary for the execution of payments is transferred to authorized processor Maksekeskus AS. The contract enters into force when the amount payable is transferred to the bank account of the online store.
If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.

SETTLEMENT OF DISPUTES

All complaints made by a purchaser about the online store must be e-mailed to or submitted by calling.
If the purchaser and the online store are not able to settle the dispute by agreement, the purchaser may contact the Consumer Dispute Committee. The Consumer Dispute Committee is competent to resolve disputes arising from a contract between a purchaser and the online store. The resolution of disputes by the Consumer Dispute Committee is free of charge for the purchaser.

A purchaser may also turn to the dispute resolution bodies of the European Union.